Which itself draws from the book ‘Unreasonable Hospitality’ and iirc the Chicago... | Hacker News

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pbh101 on July 13, 2025 | parent | context | favorite | on: Fine dining restaurants researching guests to make...

Which itself draws from the book ‘Unreasonable Hospitality’ and iirc the Chicago restaurant ‘Ever’ featured in the show applies this approach.

brookst on July 13, 2025 | [–]

And the Four Seasons has been recognized for this for many years; it was a case study in business school for me.

tptacek on July 13, 2025 | [–]

(The "Ever" in "The Bear" is a composite of many restaurants).

pbh101 on July 14, 2025 | [–]

Good point :) the show’s Ever definitely utilizes it but my understanding is the real one does too.

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