I pay them money to use their IDE and have for some years. No other relationship.
I don't have any problem with you criticizing them. I have a problem with you stating your criticisms in ways that sound like it's more than just your experience.
For example, you wrote, "you need to muck around too much to get them working properly". This is not true. I don't need that. You apparently did need to do some mucking around that was too much for you.
Or you write, "JB makes tons of assumptions and attempts to be helpful in ways that just are not". Again, that might not be helpful for you. But it's very helpful to me. And clearly to lots and lots of other people given how popular their tooling is even though it costs actual money.
I think this sort of universalization and projection is unhelpful and ask that you not do it.
I don't have any problem with you criticizing them. I have a problem with you stating your criticisms in ways that sound like it's more than just your experience.
For example, you wrote, "you need to muck around too much to get them working properly". This is not true. I don't need that. You apparently did need to do some mucking around that was too much for you.
Or you write, "JB makes tons of assumptions and attempts to be helpful in ways that just are not". Again, that might not be helpful for you. But it's very helpful to me. And clearly to lots and lots of other people given how popular their tooling is even though it costs actual money.
I think this sort of universalization and projection is unhelpful and ask that you not do it.