Well, they became the popular go to solution because the other popular solutions suck. Now they are also in the focus of privacy interested media and therefore end up becoming stories.
The Intercept didn't care about Zoom a few months ago and wouldn't have without Corona.
Yeah, it was picked up because it was a much bigger deal.
Now the issues are a smaller deal but are still being picked up.
Most people I work with haven't even heard about Zoom until those last months when they've been forced to use a teleconference for the first time in their lifes. They also probably didn't even hear about the issue last year too.
I'm still not convinced this coverage is in any way related to Zoom's current popularity or COVID-19, I just think a company that keeps fucking up is a better story than a one-off.
It's all over and I find it very curious that you've not been able to find anything in Danish media even though it looks the same for the english speaking outlets.
Zoom has been doing shady shit forever. Last year it was for installing a web server on localhost to save a click then dragging their feet on a fix when told how stupid that is.
They may have been doing that forever but that doesn't change anything about my argument.
They just were not as popular as they are these days which makes them much more newsworthy and which is why we're seeing constant new articles about them now about issues that have been there for a long time but which were not newsworthy a few months ago.
Edit: no, I'm not defending them. I just explain why they are all over the news these days.
My best example is a friend who needed a video conference fast and needed an alternative to WebEx which stopped recognizing his video feed from one day to another (I couldn't find a solution for that too). Jitsi doesn't work for more then two. We tried to set up teams. Took too long (I tried it again a week later, people had issues with the invites, some got audio error messages even though it worked with zoom... we gave up). So I went for zoom. EVERYBODY (old people, first time video conferencing) was able to install it and it just worked flawlessly. Even I was surprised.
This is what people need these days and this is why Zoom is so popular.
The Intercept didn't care about Zoom a few months ago and wouldn't have without Corona.